Frequently Asked Questions

Find answers to common questions about carpooling with Carvisto

What is carpooling?

Carpooling is a shared transportation arrangement where multiple people travel together in one vehicle. The driver offers empty seats in their car to passengers traveling in the same direction, sharing the costs of the journey. This practice reduces traffic congestion, lowers transportation costs, and helps reduce environmental impact.

How does Carvisto work?

Carvisto connects drivers with empty seats to passengers traveling in the same direction. Drivers can create trips by specifying their route, departure time, vehicle details, and price per seat. Passengers can search for available trips, view driver profiles, and book seats. The platform facilitates the entire process from finding a ride to completing the journey.

How do I create a trip as a driver?

To create a trip as a driver:

  1. Log in to your Carvisto account
  2. Navigate to "My Account" and click "Create New Trip"
  3. Fill in the required details: departure and arrival locations, date and time, price per seat, and vehicle information
  4. Add any additional information or requirements for passengers
  5. Click "Create Trip" to publish your journey

Your trip will then be visible to potential passengers searching for rides on that route.

How do I book a trip as a passenger?

To book a trip as a passenger:

  1. Search for available trips by entering your departure and destination locations
  2. Browse the list of available trips matching your criteria
  3. Click on a trip to view its details and the driver's profile
  4. Click the "Book" button to reserve your seat
  5. Confirm your booking and complete any required payment

Once booked, you'll receive the driver's contact information and trip details.

How is the price determined?

Prices are set by drivers based on factors such as:

  • Distance of the journey
  • Fuel costs
  • Toll fees
  • Vehicle maintenance

Carvisto encourages fair pricing that makes carpooling beneficial for both drivers and passengers. The goal is to share travel costs, not to generate profit.As a guideline, prices typically cover the driver's expenses while offering passengers a more affordable alternative to other transportation options.

Is carpooling safe?

Carvisto prioritizes safety through several measures:

  • User verification and profile reviews
  • Rating system for both drivers and passengers
  • Ability to view driver profiles and vehicle information before booking
  • Secure messaging system within the platform

We recommend users to check ratings and reviews, communicate clearly about meeting points, and share trip details with a trusted contact before departure. Always trust your instincts and cancel if you feel uncomfortable with any arrangement.

What are the benefits of carpooling?

Carpooling offers numerous benefits:

  • Cost savings: Share fuel, toll, and parking costs
  • Environmental impact: Reduce carbon emissions by having fewer cars on the road
  • Reduced traffic: Help decrease congestion during peak hours
  • Social interaction: Meet new people and make connections
  • Reduced stress: Share driving responsibilities on long journeys
  • Access to HOV lanes: In many areas, carpooling vehicles can use dedicated lanes

Can I cancel my trip or booking?

Yes, both drivers and passengers can cancel trips, but we encourage responsible use of this feature:

For drivers:

  • You can cancel a trip through your account dashboard
  • All passengers will be notified automatically
  • Frequent cancellations may affect your driver rating

For passengers:

  • You can cancel your booking through your account dashboard
  • The driver will be notified of your cancellation
  • Last-minute cancellations may affect your passenger rating

We recommend cancelling as early as possible to allow drivers and passengers to make alternative arrangements.